Whether you are riding your horse, hitting the grocery after a trip to the barn or heading out for a date night ... there is always an opportunity to add a little equestrian style to your look! Every Friday, ‘Fashion Fridays’ will feature the hottest brands from around the equestrian world – from jewelry to clothing to handbags! Time to get your fashion on!
A driving force in all we do…Customer Engagement | Tucker Tweed Equestrian
An interesting element of the Tucker Tweed equestrian journey has been engagement with our customers. When we debuted our first handbag, The Lexington, we just hoped that women would like same things that we did.
We were thrilled and flattered to find that not only did women receive our products enthusiastically, but they would often contact us behind the scenes just to share about how much they loved their Tucker Tweed handbag. Photos of their purse beside them at work, in their car, with a pet inside them (really!). Followers of our social media will often see us respond to compliments with “you made our day “or that makes our heart smile”. And the same message is sent behind the scenes as well... because we just love hearing how our products are performing in the daily lives of an equestrian.
Developing handbags that are durable and stand the test of time means everything to us.
When a FB comment says about our Tweed Manor Tote, “that is the one I have been carrying for 3 years and it still looks brand new!” we know we are on to something. Our products becoming more supple with age, like a quality pair of boots, has always been our goal.
Ongoing communication means so much in the development and creation stage as well.
Happy Chandler from The Tack Room in Camden, SC had a client request a hanging bag to match with our newly debuted Tryon Travel Overnight. That design is now on deck to be revealed in Jan of 2020.
Zorka Pondell, of the Classic Horse in Metamora MI, had a client suggest a color-blocked Sedgefield Legacy. That idea has turned into a best selling color in that style.
On my desk currently are 3 recent thank you notes…just from women who wanted to say, “Thank you for creating my Camden, my Devon Day bag, etc.” That type of response always surprises us, but as a staff, we often comment, “that is the Tucker Tweed family”. From our family to yours…we thank you!
Interested in finding a Tucker Tweed of your own? Visit TuckerTweed.com to see their creations and a complete list of retail partners.